I can't say enough about Debby Fox and the Moving Forward team.
We felt like a weight had been lifted from our shoulders ...
Earlier this year, my mother, who was an extreme hoarder, passed away.
My son, Scott, and I were left with the responsibility of going through
the enormous mounds of her possessions throughout her home. To say we
were overwhelmed would be an understatement.
In the beginning, my son and I tried to take on the job of looking for
important papers and meaningful family keepsakes. After several
attempts that ended in complete frustration, we realized that it was
far beyond our emotional and physical capabilities for the two of us to
complete the task.
My son looked for help and found Debby’s company "Moving Forward" while
researching online. She agreed to meet with us and assess the
conditions inside the home.
Debby was so professional and non-judgmental, we immediately felt at
ease with her and great relief that someone would understand the
situation we found ourselves in. She was very respectful and supportive
of what we had gone through.
The Moving Forward 'team' that Debby brought along was great. They were
highly organized and motivated and we were astonished at the rate of
progress they managed. We felt like a weight had been lifted from our
shoulders. We cannot say enough about the level of organization and
understanding Debby brought to resolve the myriad of issues that we
Many family photos and treasured keepsakes were unearthed by Debby and
her small team, even though we thought all the contents of the house
were basically a write-off. It was a great comfort to have some special
mementos of our mother/grandmother's life.
Debby kept us apprised of progress on a daily basis, without fail,
sending us pictures as the house was cleared. Living out of town, this
was very helpful. When we did visit the home, Debby would always take
time to offer words of support and give us insight into the often
misunderstood life of a hoarder.
As we were going through this process I found it hard not to get
emotional. It brought back many memories that my mother and I had
shared. Debby gave me such caring support and put everything into
perspective for me so I could try and understand how my mother could
live like this.
I would recommend Debby and Moving Forward to anyone finding themselves
in a situation such as ours. It was a very trying, stressful time and
Debby and her team were one of the bright lights in an otherwise
emotionally draining process. Debby will always be a part of my
memories, and I think of her often.
Trudy Anderson and Scott McCallum
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