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Moving Forward: hoarding syndrome help and move management services. Based in Cambridge Ontario Contact Moving Forward for a free 1 hour consultation for: Move Management, House Downsizing, Home Organization tips. Homeowners relocation specialists serving Cambridge, Kitchener, Waterloo, Hamilton Ontario

We felt like a weight had been lifted from our shoulders ...

I can't say enough about Debby Fox and the Moving Forward team.

Earlier this year, my mother, who was an extreme hoarder, passed away. My son, Scott, and I were left with the responsibility of going through the enormous mounds of her possessions throughout her home. To say we were overwhelmed would be an understatement.

In the beginning, my son and I tried to take on the job of looking for important papers and meaningful family keepsakes. After several attempts that ended in complete frustration, we realized that it was far beyond our emotional and physical capabilities for the two of us to complete the task.

My son looked for help and found Debby’s company "Moving Forward" while researching online. She agreed to meet with us and assess the conditions inside the home.

Debby was so professional and non-judgmental, we immediately felt at ease with her and great relief that someone would understand the situation we found ourselves in. She was very respectful and supportive of what we had gone through.

The Moving Forward 'team' that Debby brought along was great. They were highly organized and motivated and we were astonished at the rate of progress they managed. We felt like a weight had been lifted from our shoulders. We cannot say enough about the level of organization and understanding Debby brought to resolve the myriad of issues that we encountered.

Many family photos and treasured keepsakes were unearthed by Debby and her small team, even though we thought all the contents of the house were basically a write-off. It was a great comfort to have some special mementos of our mother/grandmother's life.

Debby kept us apprised of progress on a daily basis, without fail, sending us pictures as the house was cleared. Living out of town, this was very helpful. When we did visit the home, Debby would always take time to offer words of support and give us insight into the often misunderstood life of a hoarder.

As we were going through this process I found it hard not to get emotional. It brought back many memories that my mother and I had shared. Debby gave me such caring support and put everything into perspective for me so I could try and understand how my mother could live like this.

I would recommend Debby and Moving Forward to anyone finding themselves in a situation such as ours. It was a very trying, stressful time and Debby and her team were one of the bright lights in an otherwise emotionally draining process. Debby will always be a part of my memories, and I think of her often.

Trudy Anderson and Scott McCallum
Brantford, ON

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